Good Frontline v. Bad Frontline
Subject: RosterCoster Ref. Group: DISCUSSION TOPIC - When it comes to $$$, there are TWO Frontlines, a GOOD Frontline and a BAD Frontline
See below, [excerpt only] from a meeting I was at today ...
... is where the big $$$ savings are to be found*
*I.e. the current ... focus is on 'Frontline' staff needing to be protected from various budget cuts, which is great ... but we in rostering perceive TWO Frontlines:
1. The 'good frontline', the client contact hours, which need to be protected; and
2. The 'bad frontline', the overtime, the agency, the wrong rosters and all the other aspects of rostering where the 'real' $$$ savings are to be found...
We're hoping that there in no let-up in the attack on the latter ...
Why Gmail? We use it for our communications. However, if you prefer, use Damien.Ryan@RosterCoster.com.
Damien Ryan-Green, Manager Products and Projects