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> Resources > The Human Services Professionals > FAQs and User Manuals > Help! My PC didn't crash, but I've lost my files anyway!  

Help! My PC didn't crash, but I've lost my files anyway!

 
Help! My PC didn't crash, but I've lost my files anyway!
 
The first thing to do is to search your PC for the missing files. For example, make a search on the following text:
  • OVRAMT;
  • Manual Handling; or
  • Auto Updater
If you don't know how to 'search' like this, ask your staff: someone will know how.
 
After you have tried this, then:
 
Email Damien.Ryan@dhs.vic.gov.au immediately and give him a phone number he can ring you back on.
 
We may, over the phone, arrange to restore your files with all or most of the data using information stored in central databases. (Every time yuou submit information to a manager, this data gets stored on a central server.)

Last modified at 18/03/2009 17:53  by Damien Ryan