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> Resources > The Human Services Professionals > EMSOnline > Jandapac  

Jandapac

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Features and benefits

  • EMSOnline is an intranet-based platform that nevertheless links into the many advantages of a web-based platform (for example, access to online user manuals shared by many organisations, or to RosterCoster.com) but which also has the security and other advantages of a platform loaded on your intranet (for example, ability to run workflows via your local email system).

  • Once you have one app at EMSOnline , other apps get to leverage off the work trail-blazed by that app, for example, lists of client details, house details, user permissions and anything else you add to the EMSOnline databases to service your first app.

  • Bolt your EMSOnline onto your local HR or client management system, if you like, and have it inherit client details, house details, user permissions ... almost anything. We promote the idea that sometimes it is better for us to data share with competitors, rather than have you seek the often more expensive option of being dependent on one provider for all your systems needs. Put simply, some tools are just better at some things than others. For example, we do rostering very well.

  • Your Microsoft Word and Excel templates decommissioned.  At EMSOnline, you can design your own template (sketch it up in Excel, perhaps?) and have it converted into an app: EMSOnline is pre-code for your own apps, which can be converted into genuinely networked interfaces much quicker than if you were to start from scratch. The benefit is that the pre-code fast tracks the early stages of the development of your apps, and the cost is split between pre-code and coding specific to your app.

  • Reducing administrative burden. For every template processed via EMSOnline, this is one less template that a user needs to think about or even know about. It's also one less file for a user to 'lose', either accidentally or via a hard drive crash. In short, there is no such thing as a blank template to download, say, from the internet or your intranet.

  • Keeping development costs very low. We recommend use pre-existing templates close to 'as is', and then engage users help you upgrade them to EMSOnline the tool 'live'. In a large population of users, you will get sufficient feedback, even if most users do not respond. Further, this approach maximises user acceptance, minimises change management, and minimises training. In short, this is an alternative to a large development team, and a formal specifcation that might, in ordinary circumstances, cost more than your entire budget, even before coding starts. The starting spec. is your existing system, and the testing team is you and your users.

  • Views at EMSOnline [High level reporting accessing data from multiple apps]

  • Marketing the benefits of a major 2010 transfer of multiple functionalities out of individual apps and into EMSOnline

Mission statement

 

Our mission statement: "To convert, via a continuous improvement program, standalone templates and designs into networked apps on a single platform, in order to achieve maximum economy of scale benefits."

 

At the coal face, our mission statement means that EMSOnline has a different look and feel in each organisation. It is a platform that facilitates and encourages data sharing between multiple platforms under a "horses for courses" model, where it is impossible or prohibitively expensive for a platform that you may have already purchased to give you everything you need.

 

For example, most payroll systems do not do rostering very well, and we are often called upon to fill that gap. We recommend that the use of EMSOnline for rostering serves as a good example of what EMSOnline is: Featured app design - rostered shift management.

 

***

EMSOnline (since 1999) is a sophisticated, robust, intranet-based platform that can be used to hosts apps (tools) within your own firewall. Deliberately coded in Microsoft Office to allow for ease of installation, EMSOnline nevertheless interfaces with the highest quality online and other systems, RosterCoster.com, RosterCoster.xls, Greenfield rostering ...

 

The core business of EMSOnline is end-to-end rostering performance, a set of rostering modules and consulting developed over a period of more than a decade. However, the platform is quite generic, and able to host any business system. Key business areas that have taken advantage of this include OHS, WorkCover and a large number of stakeholders concerned with the business of formal client care systems.

 

EMSOnline is also a useful vehicle via which you can access a wide range of useful resources and people within a well organised contracting and supply framework that contains all the necessary business infrastructure, project management processes, risk management and insurances that allow us to deliver a significant number of projects to both government and the funded sector, and to the private sector as well.

 

Finally, behind EMSOnline is a team of people that comprises a significant skill-set with wide experience in government and beyond, and can deliver high quality technology and professional outcomes in our chosen field, human services, and in other sectors as well.

 

Quality assurance of app development and project delivery

 

Apps and projects under EMSOnline are managed by our project management team (Damien Ryan-Green, Manager Apps and Projects) and our project management software Document your Day.

 

We also have an extensive EMSOnline continuous improvement document that is maintained and updated daily in response to business arising from the sum total of all app developments and projects. Updates of this document are supplied to customers where an update is relevant.

 

Some sample components of our quality assurance:

Last modified at 26/08/2011 20:20  by Damien Ryan-Green